Frequently Asked Questions
-
What are your rates?
Our rates vary depending on size and type of storage. A complete list of sizes are available in Sizes and Rates. -
Should I make a reservation?
Availability changes on a daily basis. In order to make sure the space you want is available when you need it, we recommend that you make an advance reservation. -
Do I need insurance?
You may carry your own insurance (check your homeowner's or renter's policy to see if you are already covered) or apply for insurance coverage from a company that specializes in self-storage insurance. We provide new tenants with a brochure from one of these companies. Insurance is the tenant’s responsibility. -
Do you give me a key?
You provide your own lock and key so that you are the only one with access to your unit. You may purchase a high quality lock at our storage office. -
Can I pay for my unit over the phone?
Yes, you may rent and pay for your unit over the phone. -
What type of payment do you accept?
We accept cash, check, Visa, MasterCard, Discover, and American Express. -
Do you sell boxes?
Please click here for our products and pricing. -
I only need storage for a few days, can I rent by the day?
The minimum rental period is 1 month. You may use the space for a few days, a few weeks or all month however we are unable to offer refunds for early move-outs. -
Do you have your own movers?
While we do not offer moving services, there are a variety of movers available in our area. We have several we recommend. Please call for listing. -
How long will it take to complete my transaction on move-in day?
The entire move-in process should take less than 15 minutes. -
What are your hours of operation?
Please check here for our office and gate hours.

Ground level units