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SELF STORAGE | VIRGINIA | GAINESVILLE, BRISTOW & HAYMARKET | FAQS

Frequently Asked Questions

  • What are your rates?

    Our rates vary depending on size and type of storage. A complete list of sizes are available in Sizes and Rates.

  • Should I make a reservation?

    Availability changes on a daily basis. In order to make sure the space you want is available when you need it, we recommend that you make an advance reservation.

  • Do I need insurance?

    You may carry your own insurance (check your homeowner's or renter's policy to see if you are already covered) or apply for insurance coverage from a company that specializes in self-storage insurance. We provide new tenants with a brochure from one of these companies. Insurance is the tenant’s responsibility.

  • Do you give me a key?

    You provide your own lock and key so that you are the only one with access to your unit. You may purchase a high quality lock at our storage office.

  • Can I pay for my unit over the phone?

    Yes, you may rent and pay for your unit over the phone.

  • What type of payment do you accept?

    We accept cash, check, Visa, MasterCard, Discover, and American Express.

  • Do you sell boxes?

    Please click here for our products and pricing.

  • I only need storage for a few days, can I rent by the day?

    The minimum rental period is 1 month. You may use the space for a few days, a few weeks or all month however we are unable to offer refunds for early move-outs.

  • Do you have your own movers?

    While we do not offer moving services, there are a variety of movers available in our area. We have several we recommend. Please call for listing.

  • How long will it take to complete my transaction on move-in day?

    The entire move-in process should take less than 15 minutes.

  • What are your hours of operation?

    Please check here for our office and gate hours.